Rapid City's Trusted Plumbing, Heating & Cooling Experts
Don't Let a Frazl Ruin Your Day.
- A clogged drain. A broken water heater. An air conditioner that quits on the hottest day of summer.
- Around here, we blame those problems on one thing... A Frazl.
- Luckily, you've found the team that knows exactly how to stop one
Trusted. Reliable. Loyal.
Loyal was built on the belief that great service is about people first. Every repair, installation, and conversation is an opportunity to earn your trust—not just your business.
We're proud to serve the Black Hills and grateful for every homeowner and business that chooses Loyal. Your support allows us to invest in our employees, our community, and the people we proudly serve every day.
Mark Falcon, Owner
How Can Loyal Help
Save More With Loyal Specials
Everyone loves saving money—especially when unexpected repairs happen.
Check out our current plumbing and HVAC specials designed to help homeowners get the service they need while keeping more money in their pockets. Offers change throughout the year, so be sure to ask about current promotions when scheduling your appointment.
$45
Water Heater Flush & Safety Inspection
Valid for residential customers in Loyal’s service area. One per household. Cannot be combined with other offers, discounts, or Total Care member pricing. Must be mentioned at time of booking. Not valid on prior services, work already in progress, or previously issued quotes.
Loyal Total Care Membership
Protect Your Home. Save More. Stay Worry-Free.
Keep your plumbing and HVAC systems running at their best with one simple membership. Enjoy annual maintenance, exclusive savings, priority scheduling, and the confidence that your home’s most important systems are being professionally cared for all year long.
Keeping Your Home Comfortable Starts With a Team You Can Trust
When something goes wrong in your home, you need more than just a repair. You need a company you can trust to arrive on time, explain the problem clearly, and fix it the right way.
That’s exactly what you’ll find at Loyal Plumbing, Heating & Air.
We proudly serve homeowners throughout Rapid City and the surrounding Black Hills with dependable plumbing, drain cleaning, heating, and air conditioning services.Whether you’re dealing with a burst pipe, clogged drain, broken water heater, furnace that won’t heat, or an air conditioner that suddenly stopped working, our experienced technicians are ready to help.
Make your repair easy.
We believe every homeowner deserves honest recommendations, quality workmanship, upfront pricing, and technicians who genuinely care about protecting your home. Because your home isn’t just another service call. It’s where your family lives.
Why Homeowners Choose Loyal Plumbing
Choosing a plumbing and HVAC company is about more than price. You’re trusting someone to work inside your home. At Loyal Plumbing, Heating & Air, we take that responsibility seriously.
When you call us, you can expect:
Friendly technicians
Honest communication
Respect for your home
Upfront pricing
Quality workmanship
Reliable scheduling
Proudly Serving Rapid City & The Black Hills
We’re proud to serve homeowners throughout Rapid City and neighboring communities with dependable plumbing and HVAC services.
If you live in or around the Black Hills, chances are we service your neighborhood.
No matter where you live, our goal remains the same:
Provide honest service with exceptional workmanship and treat every customer like family.
Meet Frazl
The Little Troublemaker Behind Every Home
Problem
Every home has one. You just might not
know it yet.
Meet Frazl—the mischievous little monster who loves causing plumbing leaks, clogging drains, freezing pipes, breaking furnaces, and making air conditioners quit on the hottest day of summer.
Around Loyal Plumbing, Heating & Air, we blame those everyday home headaches on Frazl. He’s our playful way of talking about real home problems without blaming the homeowner. That’s part of what makes Frazl such an important part of our brand.
Here’s the good news…Frazl never wins.
The moment you call Loyal, you’ve already made the smart move. Our technicians know how to find the problem, explain the solution, and restore comfort to your home.In every Frazl story, the homeowner is the hero because they took action, and Loyal helps finish the job.
Frazl's Favorite Home Problems
When Frazl shows up... Loyal shows up faster.
Service Area
Proudly Serving Rapid City & Surrounding Communities Homeowners throughout the Black Hills count on Loyal Plumbing, Heating & Air for dependable plumbing, drain cleaning, heating, and cooling services. Whether you need emergency plumbing, seasonal HVAC maintenance, or help replacing your water heater, our experienced team is ready to help.
Frequently Asked Questions
Yes. We provide emergency plumbing services for leaks, burst pipes, overflowing toilets, water heater failures, and other urgent plumbing issues.
Loyal serves homeowners throughout Rapid City and communities across the Black Hills. Our service area includes Black Hawk, Box Elder, Piedmont, Summerset, Sturgis, Spearfish, and many surrounding South Dakota communities.
Yes. Loyal provides plumbing, heating, and air conditioning services, allowing homeowners to call one trusted local company for many of the systems that keep their homes comfortable and running properly.
Yes. Before work begins, your technician will evaluate the problem, explain the recommended solution, and provide upfront pricing for the approved work. This allows you to understand the cost before making a decision, with no surprises after the job is complete.
Loyal provides residential plumbing, drain, heating, and air conditioning services. Our team can help with plumbing repairs, drain and sewer problems, water heaters, furnaces, boilers, heat pumps, air conditioning systems, plumbing fixtures, water treatment, gas lines, and many other home comfort needs.
Appointment availability depends on the day and the type of service you need. Same-day service may be available. If you're dealing with an urgent plumbing, heating, or cooling problem, contact our team, and we'll help determine the earliest available appointment.
Yes. Loyal offers the Total Care Membership for homeowners who want ongoing plumbing, heating, and cooling maintenance along with additional member benefits. It's designed to make preventative home maintenance easier while helping identify potential problems before they become larger repairs.
We Provide Heating & A/C Services For A Range Of Brands
Heating services may look very different, depending on the brand of the system. Thankfully, Loyal has had enough time on the job
to learn about and adapt our services to a variety of manufacturers:
Don't Let a Frazl Ruin Your Day.
Whether you’re dealing with a plumbing emergency, a clogged drain, a broken furnace, or an air conditioner that won’t keep your home cool, Loyal Plumbing, Heating & Air is ready to help.
Our experienced team proudly serves homeowners across Rapid City and the surrounding Black Hills with dependable plumbing, drain cleaning, heating, and cooling services built on honesty, quality, and trust.
Call today to schedule your service, and let us help you get your home back to normal.