Loyal Plumbing, Heating and Cooling
Trusted by Homeowners Throughout the Black Hills
See what our customers have to say about their experiences with Loyal Plumbing, Heating & Cooling. From plumbing and drain services to heating and air conditioning, we’re proud to provide dependable service, quality workmanship, and a customer experience built on trust.
I would recommend Loyal Plumbing to anyone.
One of the hottest days of the year and our air conditioner quit working. Looked up air conditioner repairs and started reading reviews. Loyal Plumbing had by far the best and the most positive reviews, so I gave them a call. They were here within 4 hours from the time I called. Craig went right to work to evaluate the issues. Once he was done with that he gave me the estimate which I found reasonable, so I gave him the go-ahead. After the work was done, he came back and gave me more info to maintain my unit to get the best life span out of it and brought to light a program they offer for yearly maintenance. I paid right there with my credit card and he was gone. Maybe 45 mins total from start to finish. I also enjoyed talking about the many things happening these days that just aren't the way they used to be. I would recommend Loyal Plumbing to anyone needing an honest, professional and reasonable heating and cooling technician. Thanks again! 👍
Craig was really great!
They were able to get to the house early the next day! Craig was really great. He was knowledgeable and explained everything really well! Sometimes I feel like companies try to upsell everything and he did not do that but was able to explain and tell me the things that needed to be replaced! He was great!!!
The best customer service ever!
Steven was very knowledgeable and explained everything he was doing and very polite. The best customer service ever. Fixed the problem. Made me feel like I was the only one he had to take care of. It's such a comforting feeling to have Loyal Plumbing and Heating Cooling take care and maintain everything. I've never had such warm customer service. You are part of my "Family of Friends." Thank you so much for taking good care of me. Kathleen Dolphin 🐬
Everything went exactly as planned!
Joe and his partner did an outstanding job installing my pressure-reducing valve (PRV). They were friendly, knowledgeable, and courteous throughout the entire process. I especially appreciated how they took the time to clean everything up—leaving the space spotless, like they were never even there.
Very professional!
We had no hot water on a Friday. I called the company around noon and, within an hour, had Anthony out to assess the situation. He was able to install a new system the same day! They had us back up and running with hot water within a couple of hours.
We will use them for any plumbing needs in the future!
We called Loyal Plumbing to fix a sewage pipe that was leaking. Zack was very friendly and professional and got the work done quickly. He also cleaned up after he was done. We would definitely recommend Loyal Plumbing!
If you're looking for a good company, I would definitely recommend Loyal Plumbing!
The gentleman who came over to my mobile home was very professional, installing a new coil and a new condenser for the air conditioning in my Coleman furnace. The pricing for doing all the work and parts are very reasonable for the amount of work.
I was very pleased with the service I received.
Drew was here within an hour after I called. He was polite and friendly as well as very informative.
Josh and his apprentice did a fantastic job!
From the scheduling to the estimate and the installation, everyone involved was extremely polite, professional, and personable. They were also able to get us scheduled within 1 week of the estimate, which was fantastic.
Josh and the gentleman helping him did an amazing job.
They were super friendly and explained things to me when I had questions about certain aspects of the plumbing.
Both Webers are welcome back anytime.
Our technicians were prompt, courteous, and professional. Thank you to all who were involved in making it a simple process for us!
Ten out of ten. Outstanding.
Thank you very much Dalton for the great work, and thank you Loyal for giving me some trust back in the business sector.
Definitely recommend these guys! 🙂
Loyal Plumbing had a crew sent out the same day to see if they could locate a leak for me.
He was smart, courteous, knowledgeable, and professional.
Dalton Nelson was a pleasure to have take care of my plumbing issues. Told me the up-front costs and options with no problems. I would have him back in a heartbeat! Keep up the great work.
He went above and beyond with his service!
My plumber, Josh, was amazing. Arrived early, was very professional. He fully assessed the two jobs for the booking and went right to work. Josh thinks outside of the box, which is an advantage in his profession!
Would recommend this company to everyone!
Craig was great! Did an excellent job and answered all of my questions.
Really happy with all the help received from Loyal Plumbing.
Drew and two other plumbers I worked with were amazing and got things working in an old house. 10/10 recommend!
Loyal Plumbing is top notch!
Zack specifically is awesome. He carefully explained what was going on, what the problem is, and how he proposed to fix it. He gave me a fair quote and explained the cost carefully. I highly recommend Loyal Plumbing and Zack!